8 Things We Do Better
Without a doubt, we are the only computer support, IT consulting, or network services firm in Santa Barbara, Ventura and Los Angeles bold enough to promise you these eight things:
- You Can Expect a Response From Us Within One Hour – Guaranteed. Our team of experienced technicians who who can help will answer your computer IT support problem without delay or you call will be returned by an expert technician within 60 minutes or less. You don’t pay if we don’t get back to you in sixty minutes or less.
- Ultra Speedy Repairs. Why wait all day for your computer to be repaired? Your computer IT network is important to you. That’s why we offer proactive remote IT support and network services. You can access your computer network remotely through our network support services. We’ll dispatch a technician that same business day, if not.
- We Talk Like You Do. Your computer support and maintenance questions will be answered clearly. There is absolutely no intimidating “geek speak” by our IT support technicians.
- We Guarantee Absolute 100% Satisfaction. Our IT consulting and technology support services will give you the satisfaction you deserve. We will bend over backwards to make you happy with our IT management and network support services.
- No Disasters Waiting in the Wings. Rest assured that no damage will occur to your network or your data. Before we begin computer maintenance services, we check to see if there are any possible problems and alert you first. Any risks will be clearly explained and we will get your authorization before we begin working. You can also choose to have your data synchronized and backed up before we proceed any further on your machine.
- Every Project Completed With Strict Adherence to Budget and Time Schedule. There will be absolutely no “nickel and diming” as we perform your network services and IT consulting. This sometimes happens in the industry by unethical and incompetent technicians. We ARE ethical and know what we’re doing. We guarantee all completed IT support projects to be finished ON TIME and ON BUDGET.
- A Guaranteed Accurate Invoice. We guarantee every bill to be detailed and accurate. You pre-approve all IT management services charges and we bill you accordingly, so you’ll never be surprised.
- Supporting Our Community. We strive to better our clients' businesses and the community in which we live and work. Each year we donate time, services and equipment to area non-profit and charitable organizations. We are constantly looking for new ways to give back to a community that has given us so much.